Projects

Engineered a new BPMN 2.0 editor as part of a team effort with two other senior frontend engineers, replacing the legacy BPMN editor in BlueDolphin—a platform serving 1,000+ businesses including Meta and Disney. Built with React, TypeScript, and bpmn-js, featuring seamless import/export of .bpmn diagrams, comprehensive BPMN 2.0 validation, and improved user experience. The editor enables users to create and manage BPMN process diagrams with full support for BPMN 2.0 process modeling standards.

Developed a migration tool as part of a team to help customers convert legacy BPMN views to the new Processes module. The converter ensures BPMN 2.0 compliance, validates diagrams, and allows review and adjustment before saving. Successfully migrated over 10,000 diagrams for 50+ customers with zero data loss, reducing migration time from weeks to days. The converter tool is on course to enable sunsetting the legacy editor in 2026.

Developed and integrated an AI Assistant interface featuring two capabilities: Knowledge Assistant for comprehensive platform knowledge base access, and AI Describe for BPMN diagram analysis and intelligent insights, simplifying understanding of BPMN diagrams for non-professionals. Reduced Zendesk support tickets by 20%+ within 3 months through intelligent, context-aware assistance.

Implemented a data-driven repositories page with advanced datatable functionality, including bulk inline edits and client and server-side filtering. The datatable provides comprehensive data visualization, filtering, sorting, search, and editing capabilities, enabling Enterprise Architects, Solution Architects, and Process Managers to efficiently manage and analyze repository data while improving data-driven decision-making and user workflow efficiency.

Transformed the surveys feature, replacing the tedious guestlinks system. The feature enables creating surveys for multiple objects and multiple questionnaires at once, sending surveys to multiple respondents simultaneously, and copying and sharing survey links. It includes support for over 10 questionnaire field types including multi-select and multilevel object relationship fields.

Reduced operational costs by 30%+ by executing MongoDB-to-PostgreSQL migration, designing new APIs, and retiring legacy services. The migration required keeping both systems running simultaneously with two-way real-time data synchronization to ensure zero downtime and data consistency throughout the process.

Optimized website page load times by 70% through architecture simplification and performance enhancements. Implemented proper use of React Router data loaders for efficient data fetching and route-based code splitting, and consistent use of React Query for intelligent caching, background updates, and optimized data synchronization. Also implemented code splitting, lazy loading, and optimized asset delivery.

Consolidated web application into a single, robust platform, mentoring 3 junior developers throughout the process. The consolidation saved deployment time, reduced maintenance overhead and code duplication across repositories, improved performance on all pages by at least a few seconds, and optimized package loading with only one copy of packages in the bundle, boosting overall performance.

Executed a completely new Shopify app launch for Wellow, generating $20K+ in first-month revenue and increasing annual sales by 4% ($20M). Built the Shopify theme with 3 other engineers, and was personally responsible for all custom promotional and personalization logic. Implemented scalable eCommerce tools and frameworks with custom JavaScript and Shopify optimizations, increasing customer satisfaction by 15%.

Implemented several customer personalization initiatives using customer data and Klaviyo integrations to create a personalized shopping experience and targeted promotions. Built general optimizations to improve overall customer experience across the platform. Developed Shopify apps using Remix, React, and TypeScript, along with jQuery and vanilla JavaScript for theme enhancements. Worked within a team of 8-10 engineers on a platform processing millions of monthly visits and 600,000+ sunglasses sales annually.

Built a full-stack Laravel application for managing automated replacement requests with personalized upsell and manual replacement requests. Integrated with customer service systems including Zendesk, Gladly, and Gorgias to streamline customer service workflows, making management of customer replacement requests straightforward and easy. The application processes hundreds of replacement requests daily for a platform processing millions of monthly visits and 600,000+ sunglasses sales annually.

Worked on the existing scalable fundraising platform for Omaze, adding features including product cart, recommendations, and cross-sell functionality that increased annual revenue by 30%. Streamlined checkout process, reducing clicks by 40% and migrating core functionalities from Shopify, cutting costs by 15%.